› Cancellation refund policy
While accessing, using, browsing or make booking through ca.adamvacations.com, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation, Adam Vacations. and its subsidiaries (including adamvacations.com) reserve all the rights for taking any legal actions against them.
Service Charge, Cancellation Charge, and Reschedule charge are inclusive of TAXES
The price, which we offer on ca.adamvacations.com, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
Our payment gateway is completely secure and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.
Modes of payment available at Adam Vacations for online bookings are:Visa, Master, Amex, Maestro, Discover and more
Passengers with over 12hours transit in Bahrain will not be permitted to wait at Bahrain airport. He or she needs to pay USD100 as STPC charges at Bahrain Transfer Desk or may not be permitted to board ex Delhi
The total price displayed on the site includes all applicable government taxes.
In case of increase in the fare in the issuance of the Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then Adam Vacations reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to Adam Vacations. after the communication from Adam Vacations to avoid any discomfort.
You are required to pay the entire amount prior to the confirmation of your booking.
To get any infant’s ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they re checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.
To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old
All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.
Company is not responsible for any delay or cancellation of flights from airline's end.
If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform ca.adamvacations.com for the refund to be processed. Please note that ca.adamvacations.com do not get any alert from airlines directly.
In case of any partial refund or either full refund, there will be a charge for the sum of C$50 as an Airline handling fee.
For cancellations before 60 Days or more of the date of departure, 25% of the tour cost (if full paid) will be charged as cancellation charges.
For cancellations before 30 Days of departure, 50% of the tour cost will be charged as cancellation charges.
For cancellations before 15 Days of departure, 100% of the tour cost will be charged as cancellation charges.
Adam Vacations will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through customer service department or email.
Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.
Adam Vacations will process refund within 72 hours after receiving it from the concerned Airlines/hotel/transporter/other suppliers.
Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions
Wallet amount once used for any transaction the remaining amount in the wallet cannot be transferred to your bank account. However, can be used for future booking with us.
In case of any partial refund or either full refund, there will be a charge for the sum of C$50 as an Airline handling fee.
Adam Vacations shall not be liable to pay any refunds whatsoever in cases where the Airlines closes its operations or declares itself as insolvent
The customers or clients or agents shall not hold the Adam Vacations liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines closes its operation or declares itself as insolvent.
On the basis of assurity given by airlines/hotels/suppliers, Adam Vacations may sometimes refund amount to the customer but Adam Vacations reserves the right to recover the refunded amount on event of Airlines/hotels getting shut down/non-operational/bankrupt.
All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures.
All post-ticketing service fees are non-refundable and are subject to change without notice. ca.adamvacations fees, additional fares collected, and other charges are in addition to any airline. You will only be charged the final total amount. Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.The following fees are in addition to the Airline Penalty applicable as per the airline fare rules if the flights are refundable.
All requests for cancellation will only be honored if sent to us on the following email- support@adamvacations.com
All taxes and fees are per person
Cancellation2w/Refund
Air - Economy
Domestic
C$50
International
C$150
Air - Business/First
Domestic
C$100
International
C$200
All taxes and fees are per person
Cancellation within 24 hours not valid for departures originating Canada. Tickets are subject to airlines rules after they are issued. Tickets can be non-refundable/ non-changeable. No waivers are applicable.
Cancellation1w/Future Credit
Cancellation2w/Refund
Air - Economy
Domestic
Airline Penalty +C$50
Airline Penalty + C$100
International
Airline Penalty + C$75
Airline Penalty + C$250
Air - Business/First
Domestic
Airline Penalty + C$100
Airline Penalty + C$250
International
Airline Penalty + C$100
Airline Penalty + C$350
Cancellation within 24 hours not valid for departures originating Canada. Tickets are subject to airlines rules after they are issued. Tickets can be non-refundable/ non-changeable. No waivers are applicable.
In case of any partial refund or either full refund, there will be a charge for the sum of C$50 as an Airline handling fee.
Cancellation1w/Future Credit
Cancellation2w/Refund
Air - Economy
Domestic
Airline Penalty +C$50
Airline Penalty + C$100
International
Airline Penalty + C$75
Airline Penalty + C$250
Air - Business/First
Domestic
Airline Penalty + C$100
Airline Penalty + C$250
International
Airline Penalty + C$100
Airline Penalty + C$350
Within 4 hours
Within 10 days of new travel date
Beyond 10 days of new travel date
Air - Economy
Domestic
C$25
C$150
C$100
International
C$50
C$250
C$200
Air - Business/First
Domestic
C$50
C$250
C$200
International
C$50
C$250
C$250
In case of any partial refund or either full refund, there will be a charge for the sum of C$50 as an Airline handling fee.
Special Services - All Services noted are on a Request Basis ONLY and are subject to each Airline's review and approval process along with their fare rules, policies and procedures.
Refund or assistance with obtaining a Future Airline Credit Due any of reasons noted
Passenger Name Misspelling Airline Fees + C$40
Visa/Passport Services Airline Fees + C$40
Baggage Related Service Airline Fees + C$30
No-Show Services Airline Fees + C$50
Denied Boarding Services Airline Fees + C$50
Duplicate Booking Services Airline Fees + C$50
Name Misspelling - Passengers name on their airline ticket does not match their passport or other universally accepted government ID
Visa/Passport - A Visa/Passport decline letter is normally required in order to process a request
Baggage - please retain all receipts and baggage tags
No- Show - Documentation advising why you were unable to make your scheduled departure will be required
Denied Boarding - Documentation as why you were denied boarding of your scheduled departure will be required
Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request