› Terms & Condition


Welcome to Adam Vacations!

These terms and conditions outline the rules and regulations for the use of ca.adamvacations.com's Website.

By accessing this website we assume you accept these terms and conditions. Do not continue to use ca.adamvacations.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

2. Cookies

We employ the use of cookies. By accessing ca.adamvacations.com, you agreed to use cookies in agreement with the ca.adamvacations.com's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

3. License

Unless otherwise stated, ca.adamvacations.com and/or its licensors own the intellectual property rights for all material on ca.adamvacations.com. All intellectual property rights are reserved. You may access this from ca.adamvacations.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from ca.adamvacations.com
  • Sell, rent or sub-license material from ca.adamvacations.com
  • Reproduce, duplicate or copy material from ca.adamvacations.com
  • Redistribute content from ca.adamvacations.com

This Agreement shall begin on the date here of.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. ca.adamvacations.com does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ca.adamvacations.com,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, ca.adamvacations.com shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  • You hereby grant ca.adamvacations.com a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

    4. Hyperlinking to our Content

    The following organizations may link to our Website without prior written approval:

    • Government agencies;
    • Search engines;
    • News organizations;
    • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
    • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

    These organizations may link to our home page, to publications or to other Website information so long as the link:

    (a) is not in any way deceptive;
    (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
    (c) fits within the context of the linking party’s site.

    We may consider and approve other link requests from the following types of organizations:

    • commonly-known consumer and/or business information sources;
    • dot.com community sites;
    • associations or other groups representing charities;
    • online directory distributors;
    • internet portals;
    • accounting, law and consulting firms; and
    • educational institutions and trade associations.

    We will approve link requests from these organizations if we decide that:

    (a) the link would not make us look unfavorably to ourselves or to our accredited businesses;
    (b) the organization does not have any negative records with us;
    (c) the benefit to us from the visibility of the hyperlink compensates the absence of ca.adamvacations.com; and
    (d) the link is in the context of general resource information.

    These organizations may link to our home page so long as the link:

    (a) is not in any way deceptive;
    (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
    (c) fits within the context of the linking party’s site.

    If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ca.adamvacations.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

    Approved organizations may hyperlink to our Website as follows:

    • By use of our corporate name; or
    • By use of the uniform resource locator being linked to; or
    • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
    • No use of ca.adamvacations.com's logo or other artwork will be allowed for linking absent a trademark license agreement.

      5. iFrames

      Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

      6. Content Liability

      We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

      7. Our own Services

      7.1 Flexible Ticket

      7.1.1 If purchased during the booking procedure, the Flexible Ticket allows You to change date and/or time of your flight booking under the terms set out in this section, without paying our change fee and/or the airline’s change fee. When providing our Flexible Ticket service, We only mediate the transport contract between You and the relevant airline. As the Flexible Ticket is our own service (i.e. You cannot make use of our Flexible Ticket service by contacting the airline directly) all rebooking requests making use of the Flexible Ticket service must be made via our customer service (see Section 7.1.4).

      7.1.2 The Flexible Ticket allows flights to be rebooked under the following conditions:

      • All rebookings must be made in accordance with Section 7.1.4 and at least 24 hours before the original time of departure.
      • Rebooking is only possible within the same airline, i.e. a flight can only be rebooked to a flight operated by the same airline as the one operating the originally booked ticket.
      • Flight segments must be used in the same order in which they were originally booked.
      • Upgrading to a different cabin, or booking class, on the same flight is not permitted.
      • Rebooking a ticket for a so called “stop-over” (i.e. staying in a connection city longer than originally booked) is not permitted.
      • A change of origin and/or destination is not possible, neither for the outbound nor the return flight.
      • The Flexible Ticket does not allow any names to be changed or corrected.
      • A journey can only be rebooked once. Once the change has been confirmed, the Flexible Ticket has been used up.
      • In case of rebooking, the journey must be completed within one year from the time of original booking. The new trip may not commence within 24 hours from the time of change request.
      • The booking is non-refundable once the Flexible Ticket service has been used.

      7.1.3 The Flexible Ticket must be booked and paid for during the booking process and cannot be added afterwards.

      7.1.4 If You want to rebook your ticket, You have to contact our customer service by phone during our ordinary opening hours.

      7.1.5 Rebooking is only completed once We have confirmed it by e-mail. If You do not receive a confirmation, please contact our customer service.

      7.1.6 The rebooking of flights using the Flexible Ticket service is subject to availability. If the desired change results in a more expensive ticket, or if the change leads to the passenger no longer being entitled to a special price (e.g. for a small child), You have to bear the additional costs yourself. We are not responsible for the effects rebooking may have on any additional services concluded directly with the airline (such as booking of additional luggage or seat reservations)..

      7.1.7 If You cancel the flight, the price for the Flexible Ticket service will not be refunded.

      7.1.8 If You do not turn up for a segment of the journey, the rebooking option through the Flexible Ticket service will no longer be valid.

      7.2 Self-transfer Guarantee

      7.2.1 If our connection guarantee assistance services as outlined in this section 7.2 (hereinafter referred to as the "Self-transfer Guarantee") is included in your booking this will be clearly stated during the booking process and on your booking confirmation. If your booking also includes other flight connections, please note that the Self-transfer Guarantee only applies for the part of your booking that is marked with "self-transfer".

      7.2.2 With the exception of the exclusions below, the Self-transfer Guarantee applies in the following cases (each a "Change"):

      • in case any of your flight(s) are rescheduled, delayed or cancelled by the respective airline causing you to miss the flight(s) to your destination;
      • if you miss a connecting flight due to baggage delays or losses outside your reasonable control; and
      • if you miss a connecting flight because of customs- or immigration processes outside your reasonable control.

      7.2.3 The Self-transfer Guarantee does not apply:

      • if the Change only affects flight(s) within the same ticket (issued as one e-ticket/PNR). The airline providing the flight(s) is responsible for any issues and for managing the Flight Changes (you may contact the applicable airline directly for assistance and/or questions);
      • if the Change is due to force majeure situations, meaning circumstances outside the airline’s reasonable control such as (without limitation) political instability, extreme weather conditions, security risks, strikes, major limitation of airport operation and/or airline bankruptcy/insolvency;
      • for any action (or lack of action) which is reasonably within your control, including for example if you miss a flight because (i) you don’t have an appropriate visa, travel documents or any other documentation required for your travel; or (ii) you breach any airline rules and restrictions; or
      • if you travel with a checked baggage despite booking a self-transfer trip marked with “no checked bag”, i.e. a self-transfer trip with a short connection time; or
      • if you have made changes to your Booking without our previous approval.

      7.2.4 Inform Us without undue delay.
      If You want to use the Self-transfer Guarantee You must inform Us without undue delay by telephone after You are aware of a Change. See preamble for contact details. Should You not inform Us without undue delay, You will not be entitled to use the Self-transfer Guarantee.

      7.2.5 Self-transfer Guarantee Assistance – alternative flight(s) or refund.
      After We have been informed about the Change, We will offer You to choose from one of the following options:
      a) alternative flight(s) to your final destination at our expense (the exact flight(s) offered by us will be communicated to You);
      b) a refund of the price You paid for the unused flight(s) at the time of your booking; or
      c) flight(s) for returning to the airport of Your departure at our expense (the exact flight(s) offered by us will be communicated to You).

      In case We cannot offer You reasonable flight(s) to your final destination we may refer You to alternative airports. In such case We will cover your costs for transportation to the alternative airport.

      If there are more than 48 hours until the affected flight’s original departure time We will decide upon one option set forth in 7.2.5. in our sole discretion.

      7.2.6 Your acceptance of the offered assistance
      You must respond with your choice as soon as possible after receiving more information from us on your options set out in subsection 5 (a)-(c) above. If We do not receive your answer within a reasonable time (in any case not more than 24 hours) your right to use the Self-transfer Guarantee is depleted.

      7.2.7 Additional Compensations
      In addition to your rights detailed in this Section 7.2, the Self-transfer Guarantee entitles You to the following:

      • Accommodation – If a Change occurs with short notice leaving You without accommodation for the night (22:00-08:00), We will cover your costs for accommodation for one or several nights. The compensation is limited to a total of 100 USD per passenger covered by the Self-transfer Guarantee. Any compensation for accommodation that You receive from the airline will be deducted from the Self-transfer Guarantee refund.
      • Meal & Beverage – If a Change leads to your flight(s) being delayed by more than 4 hours, We will cover the cost of meal and beverages up to a total of 12 USD per passenger covered by the Self-transfer Guarantee. Any compensation for meal and/or beverages that You receive from the airline will be deducted from the Self-transfer Guarantee refund.

      Note that You will need to cover the expenses and provide Us with receipt(s) for such expenses.

      8. Your Privacy

      Please read Privacy Policy

      9. Reservation of Rights

      We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

      10. Removal of links from our website

      If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

      We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

      11. Cancellation & Refund Policy

      By accessing this website we assume you accept Adam Vacations, Cancellation & Refund Policy. Do not continue to use ca.adamvacations.com if you do not agree to take all of the terms and conditions stated on this page.

      12. Disclaimer

      To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

      • limit or exclude our or your liability for death or personal injury;
      • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
      • limit any of our or your liabilities in any way that is not permitted under applicable law; or
      • exclude any of our or your liabilities that may not be excluded under applicable law.
      • The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
        (a) are subject to the preceding paragraph; and
        (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

        As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.